Privacy Statement
All complaints received are logged in the News Council complaints records. If asked about a personal complaint, News Council staff may say that a complaint has been received and will provide a brief description of the nature of the complaint and the names of the parties involved.
For general complaints: The complainant’s contact information will be shared only with the news outlet so it may respond to the complaint. Information about general complaints will be reported in the News Council’s monthly newsletter and on the News Council’s Web site. Neither the complainant nor the news outlet is named in these venues, the purpose of which is to report on trends in complaints about Minnesota news coverage.
For personal complaints: The complainant’s contact information will be shared with the news outlet so they may respond to the complaint. If a resolution is not reached, and a public hearing is scheduled, the complainant’s name and the name of the news outlet will be made public. The complaint packet submitted to the hearing panel is considered public information once the hearing has been called to order. Only in very special circumstances will the complainant’s identity be kept private (for example, if the complainant is a minor, specifically requests privacy and shows good cause).
After a personal complaint has been resolved via a public hearing, the documents provided by the parties become part of the public archive, which is kept on file in the News Council’s office. It can be viewed upon request.